Ordering and Delivery
Placing your Order
All our Baby Hampers are packed in a vintage style keepsake suitcase and what you see in the hamper photo is what you get in the hamper. We can though sell out quickly of a certain item before we have an opportunity to change the hamper photo. If this is the case we will replace it with an item very similar to the one in the photo. Be certain we will send out a beautiful hamper. We want to make both the buyer and reciever happy with the quality of the luxury baby hamper.
Orders can be placed and paid for through our secure website, via email firstname.lastname@example.org or by phone 0439 483 107.
Sweet Arrivals uses PayPal Express and PayPal, where you can also use your credit card to make a payment without having to have a PayPal account. If you do have a PayPal account you also have the option of logging into your PayPal account. PayPal is the safest way to pay and ensures that all your personal details are completely secure.
Alternatively you can also make a payment via direct deposit into following account:
|Account Name||Vibi Mitchell/Sweet Arrivals|
Please ensure you leave your order number or name as a reference when transferring funds. Once payment has been cleared we will ship you hamper acording to shipping information below.
Delivery and Shipping
WE DELIVER AUSTRALIA WIDE! With a Melbourne, Sydney or Brisbane Metro next day delivery option, if the Baby Hamper has been ordered and paid for by 2 pm. We use Fastway Couriers or if you are shipping to a remote area in Australia, we use Australia Post.
VIC, QLD, WA, NT, SA, TAS, ACT $14.94
All hampers over $100 INTITLE FREE FREIGHT.
Once shipped you will receive a confirmation with your Tracking Number. Please take note which couriers we are using (Fastway Couriers or Australia Post) This informatio, together with your tracking number, will be in your shipping confirmation emailed to you.
Hospital Delivery: Same flat rate as residential address.
Due to today’s short length of hospital stay, it is advisable to have the baby gift hampers delivered to a home or business address. However, if you are wishing to send a baby gift hamper to a hospital, please ensure the recipient will still be at the hospital for delivery (Please see below for estimated delivery schedule).
Orders and payments received by 2.00 pm will be posted the same day.
Orders after 2 pm will be posted the following business day. Delivery and shipping is Monday to Friday only. Deliveries or shipping are not done on weekends or public holidays
Sydney, Melbourne and Brisbane Metro - next buisiness day. (If order is placed before 2 pm)
Blue Mountains, Southern TablelandsCentral Coast, Wollongong, 1-2 Business days
Brisbane, Gold Coast, SunshineCoast, Toowoomba, Northern NSW Coast, Melbourne,Canberra, Albury 1-2 business days
Mackay, Capricorn Coast, WideBay, Bendigo, Geelong, Adelaide 2-3 business days
Cairns, Townsville, Perth,Tasmania 4-10 business days
In the event the recipient is not home, a delivery card will be left in the mailbox with contact details to organize re-delivery with the courier company or details to pick up from a pick up centre. If possoble please leave a note for us if it is possible to leave the parcel at the front door at the receivers address. We aren't responsible if the recipient does not respond to the calling card or pick up the parcel, so leaving the parcel at the front door is a good option if you belive this is safe. If the parcel is returned to Sweet Arrivals, another re-delivery fee will be charged.
As we are using a freight company and Australia Post we are not responsible for delays out of our control, such as delays on the road or bad weather.
If you want to ship overseas give us a call on 0439 483 107 and we can discuss International Shipping options.
Cancellation Of Orders
If you wish to cancel your order, please contact Sweet Arrivals Baby Hampers immediately on 0439 483 107. Once payment for an order has been accepted, we will cancel your order and issue a refund provided the order has not yet been shipped.